Website Privacy Notice

Introduction: Your Information and Privacy

Your trust matters to us. That is why we are committed to protecting your Personal Information (“PI”). We are continually committed to protecting your privacy and the security of your personal information. We have created this Privacy Notice to describe how we use your personal information and respect your privacy rights.

What We Collect

The nature of the information we collect will depend on the products/ services we provide to you and our relationship with you. The personal information that you provide to Attune when using our services and visiting our website may include the following:

Information you provide voluntarily
Information from third parties
Automatically generated technical data / Electronic Monitoring data
Tracking and Cookie Data

How We Collect

We collect personal information in relation to you in the following ways:

When you provide it to us voluntarily in connection with an Attune product or service,
If you are a Representative of an organization or entity that is a client or vendor of Attune, and that organization or entity provides us with your personal information,
Throughout the course of our relationship with you, including where you change your details, provide additional personal information, or where the services we are providing to you changes
Through our website and services

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

How We Use Personal Information

Attune processes personal information based on legitimate business purposes and applicable legal ground(s).

Advertising, Marketing, and exercising your right to opt-out

We will not process your personal information for advertising or marketing purposes if you have informed us you do not wish to receive marketing materials.

Text (SMS) Messaging

If you opt in to receive text (SMS) messages from Attune, we will use your mobile phone number to send you the messages described at the time of opt-in, in accordance with the SMS Terms & Conditions set out at the end of this page. Consent to receive text messages is not a condition of purchasing any goods or services, and you may opt out at any time.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Sharing of information with subcontractors in support services, such as customer service, is permitted only as necessary for them to perform those services on our behalf. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

You can opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us using the Contact Us section below. Message and data rates may apply, and message frequency may vary.

How long will Attune process your personal information?

We will retain your personal information for no longer than necessary for the purpose(s) for which we collect and process your personal information. After the retention period, we will securely delete or anonymize your personal information, unless we need to retain certain of your personal information for another purpose.

Sharing Personal Information

We only share personal information with companies that have agreed to the appropriate security and confidentiality requirements, the same as which we practice.

Attune may share your personal information with affiliates, operating groups, subsidiaries and divisions, third parties, if such is necessary for the purposes as listed above, with data processors, with employees, if and to the extent necessary for the performance of their tasks. We may also share with your consent and as directed by you.

Protecting Personal Information

At Attune, we understand that privacy is built upon a foundation of security, as such, we maintain appropriate levels of technical, management, physical and environmental measures to secure and protect your personal information against accidental or unlawful processing, including protecting your personal information against unauthorized access, maintaining the security, confidentiality, integrity, and availability of your personal information, and training personnel on information security requirements and standards. The controls are commensurate with the risk to the personal information we process.

Your Data Protection Choices and Rights

Based on the law applicable to the use of your personal information, you may have rights that you can exercise. A few rights you have, as applicable, include:

Right of Access
Right to Rectification/ Correction
Right to Erasure
Right to Restriction of Processing
Right to Data Portability
Right to Object/ Opt-Out of Processing
Rights Relating to Automated Decision-Making
Right to Withdraw Consent

You may exercise your rights at any time by contacting us using the Contact us section below.

Storage and Transfer of Personal Information

Attune may need to transfer your personal information to locations outside the country where you reside or where services are provided to you or the organization or entity you work for. In any such case where we transfer personal information, Attune shall ensure that such a transfer is subject to appropriate safeguards and legal authorization. For the European Economic Area, such transfers to third parties (outside the European Economic Area) will be governed by a contract based on the model contractual clauses for data transfers approved by the European Commission or other appropriate safeguards.

California Consumers

If you reside in California, we are required to provide additional information to you about how we use and disclose your personal information, and you may have additional rights about how we use your information. Please contact us for California-specific information.

Changes to Privacy Notice

We may modify or amend this Privacy Notice from time to time and you are advised to visit our website regularly to check for any amendments. Any material changes will be communicated to you through an appropriate channel.

Complaints

Please contact us if you have any concerns or complaints about how your personal information is processed.

Contact Us

Please contact us with any questions or concerns about how your personal information is processed.