Voice automation that advances care and outcomes

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Containment rate

Current containment rate: 77%

00:05

Patient

Hi, I’m a patient of Dr. Gill. I am calling to reschedule an upcoming appointment.

00:08

I can help you reschedule. Who am I speaking to?

00:10

Patient

John Le

00:11

Thank you John, it looks like you are scheduled for tomorrow, at 9am. To confirm you’d like to reschedule?

Attune partners with healthcare organizations to

Improve access without overextending staff or increasing headcount

Strengthen engagement with empathy and trust

Support compliance and audit readiness with confidence

Provide measurable ROI that leadership can stand behind

Unlock better outcomes through consistent follow through

Solutions that strengthen access, quality, and the experience of care

Every conversation in healthcare carries responsibility. Attune ensures patients and members receive support that is accurate, compassionate, and aligned to what matters most in their care, at scale.

Care coordination access

Keep patients on track with guided next steps and faster support

What we automate

Scheduling, reminders and rescheduling

Post discharge and transitions of care

Referral coordination

Attune engagements dashboard with callouts reading fewer missed appointments, lower readmission rates and better adherence to care plans

Preventative and quality programs

Proactive outreach that protects health and reimbursement

What we automate

Screening reminders

Chronic care follow up

Wellness education and outreach

A woman taking a call on her phone, with callouts reading quality measure attainment, higher engagement in preventative care and lift in performance on key evaluations like Stars

Contact center efficiency

Empower staff to focus on the moments that require clinical
judgement and human presence

What we automate

Non-clinical Q&A and information delivery

Triage and transfers when human expertise is required

Routing with transcript summaries for better handoffs

A man taking a call on his phone, with callouts reading improved productivity across teams, greater patient satisfaction with access to support and meaningful reduction in repetitive workload

Member experience and retention

Promote connection and confidence across the member journey

What we automate

Personalized welcome calls and onboarding education

Proactive benefit guidance and reminders

Satisfaction and outreach programs to keep members engaged

A man looking at his phone, with callouts reading higher satisfaction and trust, increased member retention and better overall perception of support and services

Financial and administrative clarity

Simplify complex topics so members feel informed rather than overwhelmed

What we automate

Claims status updates and next steps

Coverage and cost explanation

Guided routing to the right resource

A man taking a call, beside a cost breakdown showing a $205 total with $180 covered by insurance, and callouts reading lower cost to serve and higher first contact resolution

Quality and stars operations

Campaigns built with compliance and performance accountability at the core

What we automate

Targeted Stars outreach aligned with every rule and preference

Experience feedback loops and audit ready documentation

Smarter engagement with members who need support most

Attune campaign configuration screen for selecting an AI voice, with callouts reading improved Stars performance and higher program completion rates

Agentic Voice that protects trust and advances care

Success builds confidence. Teams start with a single workflow and scale as they realize its impact on quality, cost and the experience of care. Attune ensures every interaction remains accurate, empathetic, and fully accountable.